AVADES · Policies
Billing Term and Condition
Last Updated: September 2026
These Billing Terms and Conditions explain the rules that apply to purchases, payments, charges, cancellations, refunds, and billing disputes made through avades.com. By placing an order with AVADES LLC, you agree to these terms.
Prices and Currency
All prices displayed on avades.com are listed in United States Dollars (USD). Prices, product availability, taxes, shipping charges, and other fees may change at any time without prior notice.
The total amount payable will be shown during checkout before you submit your order. By completing your purchase, you authorize us to charge the total amount shown at checkout to your selected payment method.
Accepted Payment Methods
We accept major credit and debit cards, including Visa, Mastercard, American Express, and JCB. We may also accept PayPal, Apple Pay, Google Pay, and other payment methods displayed during checkout.
Payment Authorization
By submitting an order, you confirm that you are authorized to use the payment method provided and that all billing information submitted is accurate and complete.
Payments may be subject to authorization or verification by your bank, card issuer, or payment provider. If a payment cannot be authorized or verified, we may delay, place on hold, or cancel the order.
Payment Security
Payments are processed through secure payment providers using industry standard encryption and security controls. AVADES LLC does not store full payment card numbers on its own servers.
We may receive limited payment-related information, such as the payment status, transaction reference, billing address, and the last four digits of a card, where provided by the payment processor.
Taxes and Other Charges
Applicable sales taxes, duties, or other legally required charges may be added during checkout based on the shipping destination and applicable law. Any applicable charges will be displayed before you complete your purchase.
Pricing Errors
We make every effort to ensure that product descriptions, prices, and charges are accurate. However, occasional technical errors, typographical errors, or pricing mistakes may occur.
If an order contains an incorrect price, we reserve the right to cancel the order and issue a full refund to the original payment method. If possible, we will notify you before taking action.
Order Acceptance and Cancellation
Submitting an order does not guarantee acceptance. AVADES LLC reserves the right to decline, limit, or cancel any order for reasons including:
- Suspected fraud or unauthorized payment activity.
- Incorrect pricing or product information.
- Product availability issues.
- Unusually large or suspicious order quantities.
- Problems verifying billing or shipping information.
- Violations of our policies or applicable law.
If we cancel an order after payment has been received, we will issue a full refund to the original payment method.
Order Changes
If you need to change billing, shipping, or product information after placing an order, contact us as soon as possible at contact@avades.com.
We will make reasonable efforts to update your order before it is processed or shipped. Once an order has shipped, changes may no longer be possible.
Refunds
Approved refunds are issued to the original payment method. Refunds are generally processed within 7 business days after approval or after a returned item has been received and inspected, depending on the reason for the refund.
Your bank or payment provider may require additional processing time before the refunded amount appears in your account.
For full information about eligible returns and refunds, please see our Refund and Returns Policy .
Chargebacks and Billing Disputes
If you believe a charge is incorrect, unauthorized, or related to an issue with your order, please contact us before initiating a chargeback with your bank or card issuer.
We are committed to reviewing billing concerns fairly and promptly. Please provide your order number, name, billing details, and a description of the issue so we can investigate.
Chargebacks initiated without first contacting us may result in the suspension of your account or restriction of future purchases. We reserve the right to provide relevant order and payment records to the payment provider or financial institution handling the dispute.
Fraud Prevention
To protect our customers and our business, we may review orders for signs of fraud, unauthorized use, unusual purchasing activity, or inconsistent billing and shipping information.
If additional verification is required, we may contact you using the information provided during checkout. Failure to complete a reasonable verification request may result in the order being delayed or cancelled.
Contact Information
If you have a billing question or need help with a payment issue, please contact us directly.
Customer Service
Need help with anything?
Our team is here to help with orders, products, delivery and warranty questions.